Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please see contact information in the 'Contact Us' section. Please only use this for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this method. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please see the complaints leaflet for further information or email smh.mc@nhs.net